SHIPPING

WE CURRENTLY OFFER DELIVERY TO THE USA, CANADA, AUSTRALIA, NEW ZEALAND, SINGAPORE, HONG KONG, MALAYSIA, UAE, BAHRAIN, ISRAEL AND THE FOLLOWING EUROPEAN COUNTRIES: AUSTRIA, BELGIUM, BULGARIA, CROATIA, CYPRUS, CZECH REPUBLIC, DENMARK, ESTONIA, FINLAND, FRANCE, GERMANY, GREECE, HUNGARY, IRELAND, ITALY, LATVIA, LITHUANIA, LUXEMBOURG, MALTA, NETHERLANDS, NORWAY, POLAND, PORTUGAL, ROMANIA, SLOVAKIA, SLOVENIA, SPAIN, SWEDEN, AND UNITED KINGDOM.

IN CASE YOUR COUNTRY OF PREFERENCE IS NOT MENTIONED ON THE LIST ABOVE, KINDLY EMAIL US AT INFO@DEUSASTUDIO.COM FOR CUSTOM SHIPPING OPTIONS AVAILABLE.

ALL INTERNATIONAL ORDERS ARE DELIVERED BY FEDEX EXPRESS SERVICE. YOU WILL RECEIVE YOUR PURCHASE IN 2-8 BUSINESS DAYS AFTER THE ORDER HAS BEEN PROCESSED.

ALL DOMESTIC ORDERS ARE HANDLED BY TNT. YOU WILL RECEIVE YOUR PURCHASE IN 1-3 BUSINESS DAYS AFTER THE ORDER HAS BEEN PROCESSED.

WE PROCESS AND SEND ORDERS DURING OUR MAIN SERVICE HOURS, MONDAY TO FRIDAY, FROM 10:00 AM TILL 6PM. PLEASE ALLOW US UP TO 48 HOURS TO PROCESS YOUR ORDER.

ONCE YOUR ORDER HAS BEEN SHIPPED, YOU WILL RECEIVE AN EMAIL UPDATE WITH SHIPPING DETAILS ALONG WITH THE ASSOCIATED TRACKING NUMBER. YOU MAY FOLLOW THE LINK IN THE EMAIL TO CHECK THE ESTIMATED ARRIVAL OF YOUR ORDER.

PLEASE NOTE THAT LOCAL CHARGES (SALES TAX, CUSTOMS DUTY) MAY OCCUR, DEPENDING ON YOUR REGION AND LOCAL CUSTOMS DUTIES. THESE CHARGES ARE AT THE CUSTOMERS OWN EXPENSE.

 

RETURNS

Please contact us to info@deusastudio.com to start your return process. To return a purchase, your items must meet the following conditions:

• • Be returned within 14 days of your delivery date

• • Be in its original, unused, unaltered, and unwashed condition

• • Be returned with original tags and packaging

Return shipping costs are the responsibility of the customer. Unfortunately, we do notprovide return labels or refund shipping fees.

Returns that have been worn, used, altered, or damaged will not be accepted and maybe sent back to you and/or refund refused. Please note that Final Sale items are not eligible for a return.

EXCHANGES

We are unable to offer exchanges currently. however, we do accept returns. We ask that you return the original merchandise for a refund and proceed to place a new order for the appropriate item.

REFUNDS

Α refund will be issued back to your original payment method within 5 business days of receiving your return. Once your refund has been processed, a refund confirmation will be sent to the email address provided at checking out. Your financial institution may require additional time to process the refund to your account.

Please note that original shipping fees are not refundable.

If you have any questions or require further assistance regarding returns& exchangeplease do not hesitate to contact us at info@deusastudio.com .